We're Here to Help

At Lilywish, your satisfaction is our top priority.
Our dedicated customer support team is always ready to assist you through multiple convenient channels.

📧 Email Support

service@lilywish.com

• Personalized assistance from our support specialists

• Typical response time: Within 24 hours

• Ideal for detailed inquiries, order modifications, returns, or billing questions

---

💬 Social Media Support

Connect with us in real time through our social platforms:

• Facebook Messenger – Fastest response for order-related inquiries

• Instagram Direct Message – Perfect for style advice and product questions

---

Important Notes

• Please ensure your email address is entered correctly when placing your order to receive all updates.

• If you do not see our reply, kindly check your spam or junk folder.

• To ensure uninterrupted communication, we recommend adding service@lilywish.com to your email whitelist.

---

Our Commitment to You

• Friendly and knowledgeable customer service representatives

• Prompt and efficient issue resolution

• Professional and confidential handling of all inquiries

No matter how you choose to reach out, we are committed to making your Lilywish experience smooth, enjoyable, and worry-free.

Address:

Room 309-9, No. 33 Xinda Street, Haicang Sub-district, Haicang District, Xia Men, Fu Jian, 361026, China.